Sunday 8 January 2012

Gaurav Shahare_BLP035_Consulting_03Jan’12

Consulting...

It is something that you do when one of your friends come to you for the solution of a difficult numerical, when your younger siblings seeks your help in choosing career path, etc... In a simple terms helping someone solve their issues. So in a way every one of us is a consultant in one or another way. Professionally, it seems to be miss-understood. People seems to mix it up with heavy jargon such as strategy, framework and what not. I don't have any issue with that, but problem arises when the same is expected out of you rather than the solution. It often happens that people are typecasted in it...

I think I am deviating away from the topic. Let's talk about chapter 9 & 10.

In chapter 9, Block talks about Handling the Resistance. He says that there always is a hidden feeling under the resistance. As a consultant, fist one has to find out ways to identify such feelings and subsequently figure out ways to handle it. Here he says that consultant should pick up the cues from manager then figure out type of resistance and finally confront it with the manager.  

Chapter 10 deals with moving on to the discovery phase. It states that after handling the resistance, problem moves into discovery phase. Here root cause of the issue should be identified. Often it happens that there are underlying problem to the apparent one. It should be properly identified and then communicated to the manager.

Thats all for this time.  

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