Our class started with
Proposal Writing. Proposal Writing is amazingly the application of
‘significance of understanding the context’ in real life is as high as
significance of consuming water. Every situation, moment, problem,
relationship, challenge or subject needs through understanding of the context
of the matter being looked upon.
We were also asked to read
and come prepared with chapter 9 and 10 of the book “Flawless Consulting”.
Chapter 9 talks about how to
deal with resistance in a consulting assignment. It emphasis that whenever a
consultant comes across a resistance with the client, the basic strategy should
be to help resistance blow out and not to fight against it head on. One should
ask client that what he feels about the situation and ask the client to be
authentic and share whatever he experiences about the situation. So getting the
client to talk more about the concerns is helping the storm to pass and
defending one’s own point of view keeps the storm alive. It also taks about
basic steps for dealing with resistence.Three Steps in Dealing with resistance
are
1. Pick up the cues
2. Understand
Resistance & Name the Resistance
3. Wait for Client to Respond
3. Wait for Client to Respond
Chapter 10 deals with moving
on to the discovery phase. It states that after handling the resistance,
problem moves into discovery phase. Here root cause of the issue should be
identified. Often it happens that there are underlying problem to
the apparent one. It should be properly identified and then
communicated to the manager.
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